Ticketing and entry to the park.
 
We have 3 ticket types:
  • Adult: Ages 18 and over*
  • Teenager : Ages 13 to 17 years *
  • Family ticket: Admits 2 adults and up to  2 under 18s
  • Child: Children 12 years and under gain free entry but must be accompanied by a paying adult and a free ticket must be added to the ticket order.
Carers tickets
Pride visitors with a disability, who need to attend with a registered carer, must pay for their ticket; however the carer will be allowed entry free of charge and will be given a carers wristband. The carer may purchase alcohol for their service user but they must not consume alcohol themselves whilst working as a carer. To apply for a carers ticket see the Carers ticket page.
 
Booking fees
All tickets are subject to a booking fee from our ticketing agent this is shown against each ticket on the Ticket Box Office page.
 
Instalment tickets
Instalment tickets are subject to The TicketSellers Payment terms and conditions.

Below is a summary but for full details they can be found here and within the ticket purchasing system.Instalment tickets allow you to spread the cost of a ticket over a period of a few months.

When you purchase an instalment ticket you pay a deposit along with the booking fee for the ticket. An instalment plan will then be automatically set up, with smaller payments spread out over time. The amounts you pay will be included in the ticket description, as well as in an instalment agreement outlined during the checkout process and in your confirmation email. We will then send you email reminders about your payments closer to the dates, but you can also check the progress of your instalment plan from your account.
 
Instalments a few important things to note:
  • Instalment tickets are non-refundable, please refer to the event’s Terms and Conditions for full details about ticket refunds.
  • Payments are attempted from midnight on the date, so please ensure that you have enough funds the day before – your payment may be attempted in the early hours of the day.
  • The payment is scheduled with your card, not your bank account details, so if you change your card it’s important that you update your payment details as well. Card details can be updated from ‘Instalment payments’ in your account up until 24 hours before the next payment is due – this is to allow for the payment details to be updated in time.
  • If one of the payments is unsuccessful, you will be given a period of time to catch up with your instalment plan, more information can be found here. The instalment plan will be cancelled if the payments are not on track.
  • Once an instalment is de-scheduled (cancelled), we aren’t able to reverse this.
Instalment ticket FAQ’s can be found here
 
E-Tickets
Tickets will be emailed to you two weeks before the event and on the day you will need to bring either a printed version of the e-ticket or an electronic version on a smart device for us to scan.If you have any problems with your ticket please email contact our Ticketing Agent www.ticketsellers.co.uk
 
Refund policy
Tickets are non-refundable once purchased, with the exception of cancellation by the organiser.Purchase of a ticket will allow admittance into Essex Pride Festival in Central Park, Chelmsford. It will not give you access to any backstage areas.Entry to the park is at the discretion of the front of house team and our S.I.A. qualified on-site security team and we reserve the right to refuse admission.*Your e-ticket will be scanned on entry and you will be given an Essex Pride wristband appropriate to your age. You must bring bring Valid I.D. with you as we operate a challenge 25 policy and if you are unable to prove your age you may be unable to purchase alcohol on site (you would be given an under 18 wristband).
 
Re-entry to park:
You may leave the park and re-enter as long as you have your wristband on. You will be subject to Security checks again upon re-entry. If you lose your wristband you will need to purchase a new ticket at full on the day entry price.It should be noted that the right to re-admission can be refused at the discretion of Security in conjunction with the pride committee and will not be allowed after the final entry time stated below.
 
Last entry:
Last entry to the park will be at 8:00pm (including re-entry to the park.)
 
Event timings:
The event is scheduled to run 12:00pm –9:30pm; however, we reserve the right to close the event earlier at our discretion should the need arise.
 
Parking and travel to Essex Pride:
There is no on-site parking; please see the event website for details on travel and parking.
 
Security, Safety, Drugs and alcohol:
  • In order that Essex Pride is a safe and fun day for all we ask that you abide by the rules below:
  • No external alcohol brought on to site
  • No glass bottles / glass containers
  • No open plastic bottles / soft drinks
  • No Illegal drugs
  • (This includes formerly “legal highs” and Nitrous Oxide)
  • No Weapons
Food & Drink
You may bring in your own food and also soft drinks in an unopened state.
 
Resuseable drink holders
Empty Re-usable drink containers /bottles (e.g. Chilli- style) are allowed but will be checked by security and you will be asked to empty these upon entry. These can be filled from onsite free water stations beyond security.
 
Security checks
All bags may be searched by our S.I.A. Qualified Security team and all persons may also be subject to body searches.
Our Security team have the right to refuse admission and also to remove any member of the public from the event who breaks these rules, or who causes a disturbance to the event and affects its safe running (this includes being intoxicated).
 
Guest behaviour
All staff and guests at Essex Pride have the right to feel safe at the event and we will not tolerate aggressive, rude or violent behaviour towards any volunteers, staff, stallholders or other members of the public. Unacceptable behaviour will result in you being removed from the event and if necessary the police would be informed.
 
Medical team
We will have an onsite medical first aid team who will be able to offer help if you are injured or feel unwell. You will be able to locate them on the park map.
 
Filming and photography:
Official Essex Pride photographers will be on site during today’s event.
They will be recording and taking photographs to be used in future publicity. This may include: Facebook, Twitter, Instagram, our website, other social media and also newspapers and magazines. They may also take photos and post them on social media during the event.

In addition members of the press, and TV production companies may also be on site. We would love you to take your own photos, selfies and fun videos and include us @EssexPride or tag us using #EssexPride so we can share in the fun day we hope you will have.
 
Please respect other people’s privacy if they do not wish to be filmed or photographed.
 
If you do not wish to be featured let the photographer know.
 
Essex Pride does not accept liability for images used.